Member Services
Member Services Representatives are available to assist you Monday - Sunday 8 a.m.
to 8 p.m. PST, 7 days a week. 1-866-634-
CCHP(2247),
TTY/TDD
1-866-516-9366
Benefit Presentations
We provide a variety of educational & entertaining events to enrich
the lives of our members.
Schedule Transportation
For personal assistance and to request an enrollment application please
call 1-866-327-CCHP (2247) Monday thru Friday 8am to 5pm.
New Member Orientation
Join us as a new member of
CCHP
for an informative orientation in regards to how to use your healthplan services
and obtain your benefits.
Click below for more information in:
English or
Español
Find a Doctor
Use this search function to locate a Citizens Choice Healthplan HMO Primary
Care Physician in your community.
Find a Specialist
Use this search function to locate a Citizens Choice Healthplan HMO Specialist
in your community.
CCHP's Chronic Care Improvement Program (CCIP)
Use this link to view Citizens Choice Healthplan HMO's CCIP plan. CCHP
has chosen Diabetes and Congestive Heart Failure (CHF) as the two diagnosis to be
addressed by our CCIP. Members are offered the opportunity to participate in our
CCIP to improve their quality of life.
Click here for more information in:
English or
Español
Find a Hospital
Use this search function to locate a Citizens Choice Healthplan HMO contracted
hospital in your community.
Find a Drug
Use this search function to locate a specific drug in Citizens Choice Healthplan
HMO's Drug Formulary.
Grievance & Appeals Forms
Download this
PDF File
to file a formal complaint or appeal regarding any aspect of the medical care or
service provided to you. Your complaint or appeal may be in reference to your medical
or pharmaceutical benefits.
Find a Pharmacy
Use this search function to locate a Citizens Choice Healthplan HMO Contracted Pharmacy
in your community.
Find a Vision Provider
Use this search function to locate a Citizens Choice Healthplan HMO Vision
Provider in your community
Your right to request information
You have the right to get a summary of information about the appeals and
grievances that members have filed against our Plan in the past. To get this information,
call our Member Services Department at:
1-866-634-CCHP (2247)
TTY/TDD: 1-866-516-9366
Monday through Sunday,
8:00 a.m. to 8:00 p.m. PST
or submit your request in writing to:
Citizens Choice Healthplan HMO
17315 Studebaker Rd.,
Suite 200 Cerritos, CA 90703
or email at
info@mycchp.com
Find a Dentist
Use this search function to locate a Sunny Choice Dental Plan 800
®-SC
Dentist in your community.
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