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Member Services
 
Member Services Representatives are available to assist you Monday - Sunday 8 a.m. to 8 p.m. PST, 7 days a week. 1-866-634-CCHP(2247), TTY/TDD 1-866-516-9366
Benefit Presentations
We provide a variety of educational & entertaining events to enrich the lives of our members.

Schedule Transportation
For personal assistance and to request an enrollment application please call 1-866-327-CCHP (2247) Monday thru Friday 8am to 5pm.

Find a Doctor
Use this search function to locate a Citizens Choice Healthplan HMO Primary Care Physician in your community.

New Member Orientation
Join us as a new member of CCHP for an informative orientation in regards to how to use your healthplan services and obtain your benefits.

Click here for more information in: English or Español
Find a Specialist
Use this search function to locate a Citizens Choice Healthplan HMO Specialist in your community.

Members Rights & Responsibilities
This link explains your rights and responsibilities as a member.

Find a Hospital
Use this search function to locate a Citizens Choice Healthplan HMO contracted hospital in your community.

CCHP's Chronic Care Improvement Program (CCIP)
Use this link to view Citizens Choice Healthplan HMO's CCIP plan. CCHP has chosen Diabetes and Congestive Heart Failure (CHF) as the two diagnosis to be addressed by our CCIP. Members are offered the opportunity to participate in our CCIP to improve their quality of life.

Click here for more information in: English or Español
Find a Drug
Use this search function to locate a specific drug in Citizens Choice Healthplan HMO's Drug Formulary.

Find a Pharmacy
Use this search function to locate a Citizens Choice Healthplan HMO Contracted Pharmacy in your community.

Grievance & Appeals Forms
Download this PDF File to file a formal complaint or appeal regarding any aspect of the medical care or service provided to you. Your complaint or appeal may be in reference to your medical or pharmaceutical benefits.
Find a Vision Provider
Use this search function to locate a Citizens Choice Healthplan HMO Vision Provider in your community

Your right to request information
You have the right to get a summary of information about the appeals and grievances that members have filed against our Plan in the past. To get this information, call our Member Services Department at:
1-866-634-CCHP (2247)
TTY/TDD: 1-866-516-9366
Monday through Sunday,
8:00 a.m. to 8:00 p.m. PST

or submit your request in writing to:
Citizens Choice Healthplan HMO
17315 Studebaker Rd.,
Suite 200 Cerritos, CA 90703
or email at info@mycchp.com
Find a Dentist
Use this search function to locate a Sunny Choice Dental Plan 800®-SC Dentist in your community.


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H3815_09143EN (10/2009)